Privacy Policy for SmartPunterAI

**Last Updated:** 21/04/2025

1. Introduction

Welcome to SmartPunterAI (“we,” “us,” or “our”), accessible from https://smartpunterai.com (the “Site”). We are committed to protecting the privacy of our users and handling personal information in an open and transparent way.

This Privacy Policy outlines how we collect, hold, use, and disclose your personal information in accordance with the Australian Privacy Principles (APPs) contained within the *Privacy Act 1988* (Cth) (the “Privacy Act”). It also explains how you can access and correct the personal information we hold about you and how to make a privacy complaint.

By using our Site, you consent to the data practices described in this policy. If you do not agree with the terms herein, please do not access or use the Site.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. We encourage you to review this Privacy Policy periodically for any changes.

2. What Personal Information We Collect and Hold

“Personal information” means information or an opinion about an identified individual, or an individual who is reasonably identifiable.

We collect personal information only when it is reasonably necessary for our business functions or activities. The types of personal information we may collect include:

* **Information You Provide Voluntarily:** When you use our contact form, we collect the personal information you provide, such as your name and email address, solely for the purpose of responding to your inquiry.
* **Website Usage Data (Derivative Data):** Like most websites, our servers may automatically log standard data provided by your web browser. This data may include your device’s Internet Protocol (IP) address, browser type and version, operating system, the pages you visit on our Site, the time and date of your visit, the time spent on each page, and other details about your visit. This information is generally not personally identifying but may be considered personal information in some contexts.
* **Cookies:** We use cookies to help improve your experience on our Site. Please see Section 5 (“Cookies and Tracking Technologies”) for more details.

We do not collect sensitive information (as defined under the Privacy Act) through our Site.

3. How We Collect Personal Information

We collect personal information directly from you when you:

* Use the contact form on our Site.

We may also collect website usage data automatically through our servers and through the use of cookies (see Section 5).

4. Why We Collect, Hold, Use, and Disclose Personal Information

We collect, hold, use, and disclose personal information for the following primary purposes:

* To respond to your inquiries submitted via the contact form.
* To operate, maintain, and improve our Site and the services we provide.
* To monitor and analyze website usage and trends to enhance user experience.
* To comply with our legal obligations.
* To enable third-party advertisers, such as Google AdSense, to display relevant advertisements on our Site (see Section 5 and 6).

We will not use or disclose your personal information for any secondary purpose unless you consent to that use or disclosure, or as otherwise permitted under the Privacy Act. We do not sell your personal information to third parties.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information.

* **What are Cookies:** Cookies are small files stored on your device (computer or mobile device) that hold a modest amount of data specific to a particular client and website.
* **How We Use Cookies:** We use cookies for essential website functionality and to understand how users interact with our Site (e.g., through aggregated usage statistics).
* **Third-Party Cookies (Advertising):** We use third-party advertising partners, specifically Google AdSense, to serve advertisements when you visit our Site. Google uses cookies (such as the DoubleClick cookie) to serve ads based on your prior visits to our Site and other websites on the Internet. This enables Google and its partners to display ads based on your interests (“interest-based advertising”).
* **Your Choices:** You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. However, if you disable cookies, some parts of our Site may not function properly. You can opt out of personalized advertising by Google by visiting Google’s [Ads Settings](https://www.google.com/settings/ads). You can also opt out of some third-party vendors’ uses of cookies for personalized advertising by visiting [www.aboutads.info/choices](http://www.aboutads.info/choices/).

For more information on how Google uses data when you use our partners’ sites or apps, see: [How Google uses data when you use our partners’ sites or apps](https://policies.google.com/technologies/partner-sites).

6. Disclosure of Personal Information

We may disclose your personal information in the following circumstances:

* **Third-Party Service Providers:** We may disclose information to third-party service providers who assist us in operating our website, conducting our business, or servicing you (e.g., website hosting providers). These providers are obligated to keep your information confidential and use it only for the purposes we specify.
* **Advertisers:** As described in Section 5, third-party advertisers like Google AdSense collect information via cookies to serve targeted ads. We do not directly provide your identifiable personal information (like name or email from the contact form) to these advertisers.
* **Legal Requirements:** We may disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent or investigate possible wrongdoing in connection with the Site, or protect the personal safety of users of the Site or the public.
* **Cross-Border Disclosure:** Some of the third-party service providers we use (including Google AdSense and potentially website hosting or analytics services) may be located or process data outside of Australia. While we take reasonable steps to ensure these providers have appropriate privacy safeguards, by providing us with your personal information, you consent to the potential disclosure to these overseas recipients.

7. Security of Your Personal Information

We take reasonable steps to protect the personal information we hold from misuse, interference, loss, unauthorized access, modification, or disclosure. This includes implementing appropriate technical and organizational measures. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. Accessing and Correcting Your Personal Information

Under the Privacy Act (APP 12 and 13), you have the right to request access to the personal information we hold about you and to request its correction.

If you wish to access or correct your personal information (primarily your name and email address submitted via the contact form), please contact us using the details below. We will respond to your request within a reasonable timeframe. We may need to verify your identity before granting access or making corrections.

9. Making a Privacy Complaint

If you believe we have breached the Australian Privacy Principles or have concerns about how we have handled your personal information, please contact us using the details below and provide details of the incident so we can investigate it.

We will treat your complaint confidentially, investigate it thoroughly, and aim to resolve it in a timely manner.

If you are not satisfied with our response to your complaint, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

Office of the Australian Information Commissioner (OAIC)
Phone: 1300 363 992
Website: [www.oaic.gov.au](https://www.oaic.gov.au/)

10. Policy for Children

Our Site is not intended for children under the age of 18, and we do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete the information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

**Email:** admin@smartpunterai.com
**Via Website:** https://smartpunterai.com/contact/