We really appreciate you taking the time to report issues or share your feedback! Your input helps us improve SmartPunterAI for everyone.
The best way to get in touch is by using our Contact Form.
To help us investigate effectively, please include as much detail as possible:
For Bug Reports:
- What page/feature were you using when the issue occurred?
- What steps did you take that led to the bug? (e.g., “1. Clicked location filter. 2. Selected ‘VIC’. 3. Table went blank.”)
- What did you expect to happen?
- What actually happened? (e.g., “The page crashed”, “An error message appeared”, “The wrong data was shown”)
- Your device (e.g., Windows PC, iPhone 14) and web browser (e.g., Chrome, Safari).
- If possible, a screenshot of the issue can be very helpful (you may need to describe it if you can’t attach).
For Feedback/Suggestions:
- What is your suggestion or feedback about? (e.g., “Improving the race predictions table”, “New feature idea”)
- Why do you think this change or feature would be helpful?
Thank you again for helping us make SmartPunterAI better!